Recently, Xiaomi He found himself in a bind when his new Redmi Note 10 went on sale on Amazon. People who were eagerly waiting to buy the phone online were disappointed by this glitch. Reportedly, Amazon India’s website crashed just as the smartphone first went on sale.
Many disgruntled buyers took to social media to express disappointment regarding the sale. The company intervened almost immediately when they learned of the mishap.
As India Today reported, the 4GB RAM variant of the new Xiaomi smartphone did not go on sale on March 16 as it was supposed to. Xiaomi had released the smartphone in two variants, the most affordable of which, priced at Rs 11,999, but it did not go on sale. Instead, there was a ‘Coming Soon’ banner underneath. Xiaomi has informed India Today Tech that the variant will go on sale in the country next week.
Head of Xiaomi India Manu Kumar Jain He took to Twitter to address the website flaw, saying the team is investigating the flaw. He tweeted: “Today’s sales of # RedmiNote10: We are seeing unprecedented traffic! Many millions of Mi Fans came to buy the phone. Therefore the website / faced some issues. Please give us a few minutes. We are working to resolve it as soon as possible. Thank you for your patience.”
While Xiaomi was busy with damage repair, Realme saw this as an opportunity and jumped in with a tweet of its own. Madhav Sheth is the CEO of Real me he inquired on Xiaomi and said “We [Realme] always come prepared “.
Book early on the current Infinity offer and take advantage of exciting offers! https://t.co/f19EO9zKx5
We always come prepared🙂 pic.twitter.com/G7XscEvxg6
– Madhav108MP (@ MadhavSheth1) March 16, 2021
With his tweet, Madhav was smart to make the most of the opportunity and promote the new Realme 8 series. Xiaomi’s misery turned out to Realme’s benefit in this unexpected turn of events.